Ribbed Half Zip
Processing Time: 1-3 business days, Delivery Time 5-8 business days
Return within 14 days of purchase.
Ribbed Half Zip
This premium zip-up redefines everyday comfort with luxurious softness and refined style. Its versatile design makes it a wardrobe staple for effortless layering.
| Colour |
Dark Gray, Brown, Gray, Olive Green, Beige |
|---|---|
| Size |
S, M, L, XL, XXL |
COMPANY: RIVANA SALES LIMITED
COMPANY NUMBER: 7 8 8 3 0 2 2 9
COMPANY ADDRESS: UNIT E01, 10/F, WONG KING IND BUILDING, 2-4 , TAI YAU STREET, SAN PO KONG,HONG KONG
PHONE NUMBER: +1 9295394017
E-MAIL: rivana@brightrivana.com
At Brightrivana, your satisfaction is our priority. If you are not completely happy with your purchase, you may request a return within 14 days of receiving your order, subject to the conditions below.
Return Address
- 400 N Michigan Avenue, Magnificent Mile,IL Chicago 60611
Eligibility for Returns
-
Items must be unused, unworn, and in their original packaging.
-
All tags and labels must remain attached.
-
Items showing signs of wear, damage, or alteration will not be eligible for a refund.
-
For hygiene reasons, certain products such as earrings cannot be returned unless defective.
How to Request a Return
-
Contact our customer service at rivana@brightrivana.com within 14 days of delivery.
-
Provide your order number and the reason for return.
-
We will provide you with return instructions.
Refund Process
-
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
-
Approved refunds will be processed to your original payment method within 5–10 business days.
-
Shipping costs are non-refundable unless the return is due to a defective or incorrect item.
Exchanges
If you wish to exchange an item, please contact us within the 14-day window. Exchanges are subject to stock availability.
Important Notes
-
Customers are responsible for return shipping costs unless the item is defective or incorrect.
-
We recommend using a trackable shipping service for returns.
📩 For all refund or exchange requests, please contact us at: rivana@brightrivana.com