Luxury Suede Loafers
Processing Time: 1-3 business days, Delivery Time 5-8 business days
Return within 14 days of purchase.
Luxury Suede Loafers
The rivana shoe is a stylish and comfortable slip-on shoe crafted for men who value modern elegance and everyday comfort. Made from premium smooth leather, it combines minimalist German design with advanced comfort features, making it perfect for both smart-casual and travel wear.
| Colour |
white |
|---|---|
| Size |
37, 38, 39, 40, 41, 42, 43, 44 |
COMPANY: RIVANA SALES LIMITED
COMPANY NUMBER: 7 8 8 3 0 2 2 9
COMPANY ADDRESS: UNIT E01, 10/F, WONG KING IND BUILDING, 2-4 , TAI YAU STREET, SAN PO KONG,HONG KONG
PHONE NUMBER: +1 9295394017
E-MAIL: rivana@brightrivana.com
At Brightrivana, your satisfaction is our priority. If you are not completely happy with your purchase, you may request a return within 14 days of receiving your order, subject to the conditions below.
Return Address
- 400 N Michigan Avenue, Magnificent Mile,IL Chicago 60611
Eligibility for Returns
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Items must be unused, unworn, and in their original packaging.
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All tags and labels must remain attached.
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Items showing signs of wear, damage, or alteration will not be eligible for a refund.
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For hygiene reasons, certain products such as earrings cannot be returned unless defective.
How to Request a Return
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Contact our customer service at rivana@brightrivana.com within 14 days of delivery.
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Provide your order number and the reason for return.
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We will provide you with return instructions.
Refund Process
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Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
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Approved refunds will be processed to your original payment method within 5–10 business days.
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Shipping costs are non-refundable unless the return is due to a defective or incorrect item.
Exchanges
If you wish to exchange an item, please contact us within the 14-day window. Exchanges are subject to stock availability.
Important Notes
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Customers are responsible for return shipping costs unless the item is defective or incorrect.
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We recommend using a trackable shipping service for returns.
📩 For all refund or exchange requests, please contact us at: rivana@brightrivana.com